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Contact Us Email: <a href="mailto:clientcare@johnhardy.com">ClientCare@johnhardy.com</a> Phone:&#xA0;<a href="tel: 1-888-838-3022">888.838.3022</a> Ext. 1 Hours: Monday &#x2013; Thursday: 9 AM &#x2013; 7 PM EST Friday: 9 AM &#x2013; 2 PM ETRepair Service Email: <a href="mailto:repair@johnhardy.com">repair@johnhardy.com</a> Phone:&#xA0;<a href="tel:1-888-838-3022">888.838.3022</a> Ext. 3 Hours: Monday &#x2013; Thursday: 9 AM &#x2013; 7 PM EST, Friday: 9 AM &#x2013; 2 PM ETVisit us in Bali Email: <a href="mailto:visit@johnhardy.com">visit@johnhardy.com</a>Compliance Email: <a href="mailto:compliance@johnhardy.com">compliance@johnhardy.com</a> <a href="https://www.johnhardy.com/" target="_self"></a> <a href="https://www.johnhardy.com/" target="_self">Return to your shopping experience.</a>

Client Care

John Hardy

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How do I care for my John Hardy jewelry?

How can I get my John Hardy jewelry repaired?

How can I make a return or an exchange?

How can I exchange a gift I received?

Can I include a personalized gift message with my order?

Does John Hardy offer gift wrapping?

What shipping options are available on JohnHardy.com?

Can I ship my order to an international location?

How do I determine what size I should purchase?

Can my John Hardy jewelry be resized?

How can I sign up for the John Hardy newsletter?

What is sustainable luxury?

Can I visit the John Hardy Bali workshop?

Is John Hardy jewelry handcrafted?

How are John Hardy diamonds and gemstones sourced?

Does John Hardy offer Corporate Gifting?

Found a John Hardy design you love, but want it in a different size, metal, or stone?

What if the style I am looking for is no longer available on johnhardy.com?

Is John Hardy sold at a retail store near me?

Does John Hardy offer in-store pickup?

What payment options does John Hardy accept?

Does John Hardy have a Warranty Policy?

Does John Hardy offer engraving?

How to find the perfect gift for you Mom?

Will my order arrive in time for Mother’s Day?

How do I access the Subscriber Exclusive Promotion?

Frequently Asked Questions