Should your John Hardy jewelry ever need repair or refurbishment, our team of artisans is available to restore and preserve its beauty.
Our jewelry is repaired in Bangkok, Thailand, and repair work typically takes between 6 and 8 weeks from the date your items are received. If your piece was purchased in the last year, it may still be covered under warranty and your piece will be repaired at no cost to you. If it is not covered under warranty, we will evaluate and provide a quote for the repair.
You can reach out to our repairs team at email@example.com. Please provide the following information to speed up the process of preparing the packing slip for your repair.
Contact Phone Number:
Detailed Description of Work:
Style No. (or image):
Receipt (Warranty Service):
Images of style and issue can be attached.
Please find additional information on repairs here.