Our jewelry combines traditional techniques with modern innovations to produce pieces of unique beauty and unparalleled quality, comfort and durability.
How do I care for my John Hardy jewelry?
Our jewelry combines traditional techniques with modern innovations to produce pieces of unique beauty and unparalleled quality, comfort and durability.
Professional Cleaning & Re-polishing
At any time, you wish to renew your John Hardy jewelry our professional service team is more than happy to help. Please call our in-boutique stylists at 1-212-343-9000 or email to repair@johnhardy.com for more detail on timing and cost.
General Care
To avoid tarnishing and damage, you should keep your jewelry away from chemical like bleach, chlorine, and sulfur. It is a good idea to take off your jewelry before engaging in exercising, gardening, taking a shower, or swimming. Additionally, it is advised to put jewelry on last, following the application of cosmetics, perfume, hairspray and etc.
A thorough cleaning with a soft dry cloth after use and storage in a dry place will lessen tarnishing. To prevent scratching, always keep your jewelry items separated and in boxes or pouches.
At-home Cleaning
Liquid or dip jewelry cleaner should not be used to clean John Hardy jewelry as it can damage the finish and oxidation. We recommend using a soft jewelry polishing cloth. For a deeper cleaning at home, you can use lukewarm water, mild soap solution, use a soft brush to remove any oil, dust, or debris from the surface. Before storing, pad dry your jewelry with a soft cloth, and make sure your jewelry is dried to prevent tarnishing.
Tarnishing
Always wear your John Hardy jewelry to prevent it from tarnishing. Tarnishing on sterling silver is natural discoloration of the surface which can often be removed with a silver polishing cloth or by professional cleaning. It is triggered when silver exposed to sulfur in the air, chlorine, cosmetics, household bleach, and other chemicals. If tarnishing issue occurs frequently, please contact our service team at repair@johnhardy.com for assistance.
Gemstone Care
To maintain your gemstone jewelry in the best condition, avoid using ultrasonic cleaning, cleaning cream, or dip cleaner on jewelry as it may cause damage to the gemstone. In additional, do not store your gemstone jewelry in direct sunlight or near the heater. Keep away from solvent such as lacquer thinner and acetone.
For gentle cleaning you may clean the surface by using a soft brush and mild soap solution to remove any oil, dust, or dirt. Pad dry your jewelry using a soft dry cloth before storage. For more information, please email our service team at repair@johnhardy.com.